Privacy Policy

Your data, your control. Here's how we protect your information.

Last updated: February 9, 2026

1. Introduction

At Nera Social, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By using Nera Social, you agree to the collection and use of information in accordance with this policy.

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy, please contact us at privacy@trynera.com.

2. Apple App Store Privacy Details

This section provides detailed information about data collection practices as required by Apple's App Privacy Details. This information appears on your app's App Store product page to help you understand our privacy practices before downloading.

Data Types We Collect

Contact Info

  • • Name (first name)
  • • Email Address

Used for: App Functionality, Product Personalization

Linked to User: Yes

Used for Tracking: No

Location

  • • Precise Location (latitude and longitude coordinates for event check-ins and location verification)
  • • Coarse Location (city, neighborhood, approximate location for event discovery)

Used for: App Functionality, Product Personalization

Linked to User: Yes

Used for Tracking: No

User Content

  • • Photos or Videos (profile photos, event photos, check-in photos)
  • • Emails or Text Messages (in-app group chat messages)
  • • Other User Content (event descriptions, bios, check-in notes, reports)

Used for: App Functionality

Linked to User: Yes

Used for Tracking: No

Identifiers

  • • User ID (account identifier from authentication provider)
  • • Device ID (may be collected by third-party services)

Used for: App Functionality, Analytics

Linked to User: Yes

Used for Tracking: No

Usage Data

  • • Product Interaction (app launches, taps, scrolling, features used)
  • • Other Usage Data (participation history, event views)

Used for: App Functionality, Analytics, Product Personalization

Linked to User: Yes

Used for Tracking: No

Diagnostics

  • • Crash Data (crash logs)
  • • Performance Data (app performance metrics)

Used for: App Functionality

Linked to User: No (aggregated and anonymized)

Used for Tracking: No

How We Use Your Data

  • • App Functionality: To authenticate users, enable features, prevent fraud, implement security measures, and perform customer support
  • • Product Personalization: To customize your experience, such as showing relevant events based on your location and preferences
  • • Analytics: To evaluate user behavior, understand feature effectiveness, plan new features, and measure audience characteristics (internal analytics only, no third-party analytics services)

Data Linked to Your Identity

Most data we collect is linked to your user identity (account, device, or other details) to provide personalized services and maintain your account. Diagnostic data is aggregated and anonymized and is not linked to your identity.

Tracking

We do not use data collected from our app to track you across apps and websites owned by other companies. We do not share data with data brokers for advertising purposes. All data collection is used solely for app functionality, personalization, and analytics within our platform.

Third-Party Partners

We work with the following third-party partners whose code is integrated into our app:

  • • Clerk: Authentication and user management (collects contact info, identifiers)
  • • Convex: Real-time database and backend services (processes all data types)
  • • Google Maps/Places API: Location search and mapping (collects location data)
  • • Cloudflare R2: Photo and image storage (processes photos/videos)
  • • Expo: Mobile app framework and notifications (may collect device identifiers, diagnostics)

These partners are contractually bound to protect your information and use it only for the purposes we specify. They do not use your data for tracking purposes.

3. Information We Collect

2.1 Information You Provide

  • •Waitlist Information: first name and email address
  • •Account Information: name, email, date of birth, profile photos (3-6)
  • •Profile Information: bio, occupation, education, city, neighborhood, activity preferences, and optional lifestyle details (height, languages, interests, drinking/smoking preferences)
  • •Event Information: titles, descriptions, locations, dates, images (up to 3)
  • •Check-In Data: attendance photos (1-3), optional notes, and timestamp
  • •Communications: messages through our group chat system, reports, and support inquiries

2.2 Information Automatically Collected

  • •Location Data: precise location (latitude/longitude) for event check-ins and location verification, and coarse location (city/neighborhood) for event discovery and recommendations
  • •Device Information: IP address, browser type, operating system, device identifiers
  • •Usage Data: pages viewed, features used, participation history, app launches, taps, scrolling
  • •Diagnostics: crash logs and performance data (aggregated and anonymized)

2.3 Information From Third Parties

  • •Authentication Providers: basic profile info from Google, Apple, etc.
  • •Payment Processors: transaction information for future payment features

3. How We Use Your Information

We use your information to:

  • •Create and manage your account
  • •Facilitate event creation and participation
  • •Enable communication between event participants
  • •Calculate and display reliability scores
  • •Provide location-based event recommendations
  • •Process check-ins and manage social credits
  • •Send notifications about events, messages, and account activity
  • •Improve our platform and develop new features
  • •Ensure platform safety and prevent fraud or abuse
  • •Comply with legal obligations

4. Phased Identity Revelation System

4.1 Before Joining: When browsing events, you can see event details but NOT full participant profiles.

4.2 After Joining: Once you join an event, you remain anonymous. Others see you as "Guest 1," "Guest 2," etc.

4.3 24 Hours Before Event: Full participant profiles are revealed when the group chat window opens (24 hours before the event). Names, photos, and other profile information become visible. The chat window closes 1 hour after the event's scheduled time.

4.4 Purpose: This system prevents users from targeting specific individuals and ensures people join based on interest in the activity.

5. Your Privacy Settings and Controls

You can control what information is visible to other users:

Show age to everyone

By default, age is only visible to event co-participants

Show location to everyone

By default, city/neighborhood is only visible to co-participants

Show all photos to everyone

By default, all photos are only visible to co-participants

Reliability scores and event completion counts are always public to maintain platform accountability.

6. How We Share Your Information

6.1 With Other Users: Based on your privacy settings and event participation status, certain information is visible to other users.

6.2 Service Providers: We may share information with third-party vendors who perform services on our behalf. These vendors are contractually bound to protect your information.

6.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.

6.4 Legal Requirements: We may disclose information if required by law, court order, or government regulation.

6.5 Safety and Enforcement: We may share information to investigate violations, protect user safety, or prevent fraud and abuse.

6.6 With Your Consent: We may share information for other purposes with your explicit consent.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your information within 30 days, except where required for legal compliance, dispute resolution, or fraud prevention.

Some information may persist in backup copies for a limited time but will not be available in active systems.

8. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • •Encryption of data in transit and at rest
  • •Regular security assessments and updates
  • •Access controls and authentication mechanisms
  • •Secure hosting infrastructure

No method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your location, you may have the following rights:

  • •Access: request access to the personal information we hold
  • •Correction: request correction of inaccurate or incomplete information
  • •Deletion: request deletion of your personal information
  • •Portability: request a copy of your data in a machine-readable format
  • •Objection: object to our processing in certain circumstances
  • •Restriction: request restriction of processing
  • •Withdraw Consent: where based on consent, withdraw at any time

To exercise these rights, contact us at privacy@trynera.com.

10. Children's Privacy

Nera Social is not intended for individuals under 18 years of age. We do not knowingly collect information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately at privacy@trynera.com.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally, we implement appropriate safeguards to protect your information.

12. Third-Party Services

Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for their privacy practices.

Third-party services we use:

  • •Google Maps & Google Places API (location search and directions)
  • •Google Calendar API (optional calendar integration)
  • •Clerk (authentication and user management)
  • •Cloudflare R2 (photo and image storage)
  • •Expo Notifications (push notifications on mobile)
  • •Convex (real-time database and backend services)
  • •Internal analytics (platform improvement and feature effectiveness measurement using our own data)

14–15. California (CCPA) & European (GDPR) Rights

California Residents (CCPA)

  • •Right to know what personal information is collected, used, shared, or sold
  • •Right to delete personal information
  • •Right to opt-out of the sale of personal information (we do not sell your info)
  • •Right to non-discrimination for exercising your privacy rights

European Residents (GDPR)

  • •Right to access your personal data
  • •Right to rectification of inaccurate data
  • •Right to erasure ("right to be forgotten")
  • •Right to restrict processing
  • •Right to data portability
  • •Right to object to processing
  • •Rights related to automated decision-making and profiling

15b. Automated Processing

Nera Social uses automated systems to support platform operations:

  • •No-show detection: automated processing identifies participants who did not check in within the event window and applies reliability score adjustments
  • •Event cleanup: events with no remaining active participants are automatically removed
  • •Reliability scoring: score changes are calculated and applied automatically based on attendance, cancellations, and reports
  • •Achievement tracking: milestones and credit bonuses are awarded automatically when criteria are met

These automated processes do not involve profiling for marketing purposes. If you believe an automated decision has been made in error, contact us at privacy@trynera.com.

16–17. Do Not Track & Changes to This Policy

We do not track users across apps and websites owned by other companies. We do not use data collected from our app for tracking purposes. We currently do not respond to Do Not Track signals. We may update this Privacy Policy from time to time and will notify you of material changes by email or through a prominent notice on the platform.

Your continued use of Nera Social after changes take effect constitutes acceptance of the revised policy.

18. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: privacy@trynera.com

Legal inquiries: legal@trynera.com

Your Consent

BY USING NERA SOCIAL, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY AND AGREE TO ITS TERMS.